Refund and Returns Policy

We have a 30-day return policy, which means you have 30 days to request a return after receiving your item.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.

To start a return, you can contact us at a1961712528@gmail.com. Please note that returns need to be sent to the following address: [No. 16, Fota Road, Gaoyou Economic Development Zone, Yangzhou City, Jiangsu Province (China). (Jiangsu Dapai Energy Technology Co., Ltd.) ]

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can always contact us at a1961712528@gmail.com with any return questions.

Damage and Issues
Please inspect your order upon receipt, and if the item is defective, damaged, or you received the wrong item, please contact us immediately so that we can assess the problem and correct it.

Exchanges
The quickest way to ensure you get what you want is to return the item you own and once your return has been accepted, purchase a new item separately.

Refunds
We will notify you once we have received and inspected your return and let you know if your refund has been approved. If approved, you will automatically receive your refund via your original method of payment within 10 business days. Keep in mind that it may also take some time for your bank or credit card company to process and post your refund.
If it has been more than 15 business days since we approved your return, please contact us ata1961712528@gmail.com.com